My unique approach is tailored to the specific needs of each organization, and built on a set of core principles developed over decades of experience:

Problems like to hide.

The problem that surfaces isn’t always the real problem. Through a process of deep inquiry – engaging stakeholders at every level of the organization – I help uncover the root causes of your challenge. 

Change is a constant.

Any consultant can fix today’s problem then come back to solve the next one. I help your people embrace their own problem solving abilities. So when the next organizational challenge arises, the solution will come from within, not from a consultant.

Conversation is a power tool.

There’s no more powerful technology for uncovering truth than conversation. I approach every conversation with an open mind and a focused set of questions. The responses lead to more questions, and ultimately to solutions.